The new SAP Services and Support e book clarifies SAP's offerings in a clear, comprehensible way and addresses discrepancies between the requirements of new shoppers and knowledgeable customers.
Be aware: Service requests are supposed for regimen tasks as part of your cloud items, that are unrelated to unanticipated provider delays or disruptions.
You only have to begin SAP Provider Connector in the event that the community connection isn't but in linked position.
Schedule a Supervisor enables you to reserve a 15-moment get in touch with which has a support supervisor in your medium or high priority support circumstance by using a two hour guide time beneath the following problems:
When you have any questions about these or other support matters, please usually do not be reluctant to contact CIC.
"I'd say we'd like thirty to forty p.c much less time and energy to get our do the job carried out, all because of Jet. Fastened belongings, by way of example, accustomed to acquire 50 % a day; now Jet does that immediately. That is awesome.”
The electronic support experience masking all deployment situations and integrated with every cloud membership. Provide value yourself phrases by Benefiting from targeted services, belongings, and equipment that support deployment, adoption and safeguard company continuity.
The adjustment would not stand for a rise in checklist costs for SAP support offerings. Afflicted shoppers and companions might be notified in accordance Along with the respective regionally agreed contractual stipulations. Go through the full assertion in English or German.
According to Just about every customer's personal circumstance, this migration could necessarily mean a significant modify to your live database, which has to be safeguarded to make certain historic details is kept intact. Because of this, SAP will accompany your migration using a assistance to deal with the technological facets of this kind of challenge and help manual you securely throughout the migration approach. The assistance is meant to enrich your In general new G/L project.
The adjustment isn't going to depict a rise in listing selling prices for SAP support choices. Influenced buyers and companions is going to be notified more info in accordance Along with the respective regionally agreed contractual stipulations. Read through the complete statement in English or German.
We don’t want to start listing our services And exactly how awesome we have been at our work (simply because little doubt, you’ve read all of it just before from other IT providers). So in its place, we’ll Permit our existing customers do the conversing by themselves…
Aid with User Management such as S-person administration, authorization inquiries or password reset support
How does one get ready for the session? A properly-documented situation much better facilitates its processing and read more reduces forwards and backwards interactions. That can help while in the planning from the session, make sure to deliver:
If at any phase on the SAP computer software existence cycle you ought to require to change your functioning process and/or databases, the SAP OS/DB Migration Examine optimally prepares you for a successful migration and supports sleek ongoing operations on The brand new platform.